IOC Supervisor

 

IOC Supervisor

Responsibilities:

• Technical knowledge on system, IT security and network design and administration
• Lead IOC Team to provide services to monitor, operate and administrate Enterprise Infrastructure, Data Center services, Cabling services, Internet services, Platform services, IT Security services and Network services
• Provide technical support services to customers including fault reporting, troubleshooting, incident and problem management, smart-hand services, and site administration
• Performs research, write, publish, and control configuration into service solutions
• Performs research, write, publish, and control configuration of manuals / documentation for technical design specification, equipment, system operation, and maintenance

Requirements:

• Holder of Bachelor’s Degree in Information Technology Management, or IT related disciplines
• Minimum 10 years working experiences with sound knowledge in Data Centre, IT & IOC is preferred
• Solid Platform, IT Security & Network administration skills
• Knowledge in ISO27001,ISO20000, ITIL
• Capable to read and translate customer business requirements into service solutions
• Embraces cross teamwork, result-oriented with strategic supervisory skills
• Good interpersonal and problem-solving skills with critical thinking